FR
A Cautionary tale
My iPhone 4S fell on Monday. The screen didnt break but I got these funny patterns and long thin lines, and as it was two months out of guarantee, was told to make an appointment at the apple store at their « Genius Bar » (I quote). They guarantee a solution in 10 minutes.
I had spoken to our good friend Stephen Barrante in New York (« The Big Apple ») and he suggested we find a small repair shop in Bordeaux. As I always listen to Steve, I did this before my appointment with Apple Store, yesterday.
The amiable young man said €60, and it would take 50 minutes, and he guaranteed that I would lose no information and their was nothing wrong with the phone, only the screen. Told him I would return.
Went to meet my Apple Genius at the genius bar at the Apple store. Lovely smiling fellow, who after putting a fancy looking medical type light into one of the orifices of my phone, said the phone was the problem, I could lose all my data, as he had to replace the mechanism, or whatever term is now, appropriate for the guts of the phone. The cost? €140!
That gave me the out I needed, and I said I needed to back up, before he touched the phone, so I left and returned to the boykie in the small repair store.
Less than 40 minutes later I had my perfectly working phone, with new screen, and no lost data, in my hand.
Apple Genius? Apple Genius Bar? I don’t think so.
I love everything that Apple Computers do generally, but this is stealing Apples, and theft is never good.
–Les
Off